Terms of service

GENERAL INFORMATION

Welcome to 茶 Kaito Chado! The terms “we”, “us”, and “our” refer to 茶 Kaito Chado. 茶 Kaito Chado operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). 茶 Kaito Chado is powered by Shopify, which enables us to provide these Services.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy: https://kaitochado.com/policies/privacy-policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide is accurate, current, complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible on our online store. However, please note that colors and product appearance may vary depending on the device you use and its settings.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match exactly how it appears on our online store.

All product descriptions may be modified at any time without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. 茶 Kaito Chado reserves the right to accept or reject your order for any reason at its sole discretion.

Your order will not be accepted until 茶 Kaito Chado confirms its acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before completing your purchase, as we may not be able to process cancellation requests after an order has been accepted.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided when the order was placed.

Returns or exchanges may only be made in accordance with our Refund Policy:
https://kaitochado.com/policies/refund-policy

You represent and warrant that your purchase is for personal or household use only and not for resale or commercial export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email.

Unless otherwise stated, published prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.

Prices displayed on our online store may differ from prices offered by physical stores or third-party retailers. From time to time, we may offer promotions subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

(i) the credit card information you provide is true, correct, and complete;

(ii) you are authorized to use such credit card;

(iii) charges incurred by you will be honored by your credit card company; and

(iv) you will pay all charges incurred at the published prices, including shipping fees and applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery. All delivery times are estimates only and are not guaranteed.

We shall not be liable for delays caused by shipping carriers, customs procedures, or circumstances beyond our control.

Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brand names, text, samples, images, graphics, product reviews, videos, audio content, and their design, selection, and arrangement, are the property of 茶 Kaito Chado, its affiliates, or licensors and are protected by U.S. and international patents, copyright laws, and other intellectual property laws.

These Terms allow you to use the Services solely for your personal and non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you any license or rights under any patent, trademark, copyright, or other intellectual property of 茶 Kaito Chado, Shopify, or any third party.

Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by 茶 Kaito Chado.

The names, logos, product names, service names, designs, and slogans of 茶 Kaito Chado are trademarks of 茶 Kaito Chado or its affiliates or licensors. You must not use such trademarks without prior written permission from 茶 Kaito Chado.

The name, logo, product names, service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans appearing in the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools as part of the Services. These tools are provided without our monitoring, control, or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party providers.

We may also, in the future, offer new features through the Services, including the release of new tools and resources. Such new features shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of any third-party material or website you choose to access. If you leave our Services to access third-party sites, you do so entirely at your own risk.

We shall not be liable for any harm or damages related to your access to any third-party website or your purchase or use of any products, services, resources, or content available through such websites.

Please review the third party's policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

茶 Kaito Chado operates using Shopify technology, which enables us to provide the Services. However, any sale or purchase made through our store is conducted directly with 茶 Kaito Chado.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and 茶 Kaito Chado, including any injury, damage, or loss resulting from the purchase of products or services.

You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your transactions with 茶 Kaito Chado.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, which can be found here:

https://kaitochado.com/policies/privacy-policy

Certain personal information may also be subject to Shopify's Privacy Policy.

By using the Services, you acknowledge that you have read our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access and use of the Services in order to provide and improve our Services.

Information you submit through the Services may be transmitted to and shared with Shopify and with third parties located in countries other than your country of residence for the purpose of providing the Services.

Please review our Privacy Policy at:
https://kaitochado.com/policies/privacy-policy for more information about how we, Shopify, and our partners use your personal information.

SECTION 11 - COMMENTS

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively referred to as "Comments"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium and for any purpose, including commercial purposes.

For example, we may use our rights under this license to operate, provide, evaluate, improve, optimize, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.

You further represent and warrant that:

(i) you own or otherwise control all rights to the Comments;

(ii) you have disclosed any compensation or incentives received in connection with your submission; and

(iii) your Comments comply with these Terms.

We are under no obligation to:

(1) maintain any Comments in confidence;

(2) pay compensation for any Comments; or

(3) respond to any Comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.

You agree that your Comments will not violate any rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your Comments will not contain unlawful, abusive, defamatory, or obscene material, nor contain any computer virus or other malware that could affect the operation of the Services or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments.

You are solely responsible for any Comments you make and their accuracy. We assume no liability for any Comments posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on the Services containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;

(b) to violate any international, federal, provincial, state, or local laws or regulations;

(c) to infringe upon our intellectual property rights or those of others;

(d) to harass, abuse, insult, harm, defame, intimidate, or discriminate against anyone;

(e) to submit false or misleading information;

(f) to upload or distribute material that violates these Terms;

(g) to transmit unsolicited promotional material, spam, chain letters, or similar solicitations;

(h) to impersonate another person or entity; or

(i) to engage in conduct that restricts or interferes with anyone else's use of the Services or that may harm 茶 Kaito Chado, Shopify, or other users.

You also agree not to:

(a) upload viruses or malicious code;

(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;

(c) collect personal information from others;

(d) engage in spam, phishing, pharming, or pretexting;

(e) use robots, spiders, scraping tools, automated processes, or AI agents to access the Services; or

(f) interfere with security features or access restrictions.

We reserve the right to suspend, disable, or terminate your account without notice if you violate these Terms.

SECTION 14 - AGENTS

14.1 These Agent Terms apply if you use, enable, or cause the deployment of an Agent to access or interact with the Services.

"Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of a person or entity without direct supervision.

14.2 No Agent may access or interact with the Services unless it identifies itself and complies fully with these requirements.

14.3 We may limit or technically restrict how Agents access and interact with the Services.

14.4 Agents must:

(i) identify themselves in HTTP/HTTPS requests using:

"Agent/[agent name]"

(ii) not imitate human behavior or bypass CAPTCHA systems;

(iii) answer truthfully when asked whether interactions are human or automated;

(iv) not bypass measures intended to control Agent access.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services at any time and without prior notice.

You remain responsible for all outstanding amounts owed up to the date of termination.

The following sections shall survive termination:

• Intellectual Property

• Comments

• Termination

• Disclaimer of Warranties

• Limitation of Liability

• Indemnification

• Severability

• Waiver and Entire Agreement

• Assignment

• Governing Law

• Privacy Policy

and any other provisions which by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information provided on or through the Services is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you, any visitor to the Services, or anyone who may be informed of any of their contents.

UNLESS EXPRESSLY STATED OTHERWISE BY KAITO CHADO, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABILITY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL KAITO CHADO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.

THIS INCLUDES, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT PURCHASED THROUGH THE SERVICES.

THIS LIMITATION APPLIES EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless 茶 Kaito Chado, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, and expenses, including reasonable attorneys' fees, arising out of:

(1) your breach of these Terms of Service;

(2) your violation of any law or the rights of any third party; or

(3) your access to or use of the Services.

We will notify you of any indemnifiable claim. Failure to provide prompt notice shall not relieve you of your obligations unless you are materially prejudiced.

We may control the defense and settlement of such claims at your expense, including the selection of legal counsel. You agree to cooperate in the defense of such claims.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not assign, transfer, or delegate these Terms or any rights or obligations under them without our prior written consent.

We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and interpreted in accordance with the laws and courts of the jurisdiction where 茶 Kaito Chado is headquartered.

You and 茶 Kaito Chado agree to submit to the personal jurisdiction of such courts.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO THE TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

info@kaitochado.com

Our contact information is provided below:

Business Name: 茶 Kaito Chado

Email Address: info@kaitochado.com

Physical Address:
27400 Monforte de Lemos, Lugo, Spain